NOTE: This course will be facilitated virtually through ZOOM.

What gets talked about in an organization and how it gets talked about determines what will happen . . . or won’t happen.  Consequently, the work begins by putting into place a foundation:  Fierce Conversations consists of four conversation models that become “workhorses” for individuals and organizations.

• Team Conversation, Coaching Conversation, Delegation Conversation, Confrontation Conversation

With a focus on these four conversations, participants will be supported in their implementation through a professional learning community providing coaching and feedback.  Participants will:

• Learn the 3 transformational ideas and 7 principles of Fierce Conversations

• Practice and apply the 4 conversation models to their work, using real, current issues as topics

• Use the context of 4 conversation models in Accountability, Feedback, and Resilience

• Examine impact within their work setting